Helping your organization become more efficient, effective and profitable is why The Longview Group exists.


Upgrade staff skills and knowledge with one of our practical training activities. All of our public seminars can be customized for your in-house training needs.

pdf What Clients Really Want in Their Service Providers
Marketer, February 2013 p.34-35
pdf Sorting Out the Bad Apples in a Company
Marketer, October 2012 p.28-29
pdf Managing People? Repetition Works. Repetition Works
Marketer, June 2012 p.32
pdf 7 essentials for Great Proposals
A/E Marketing Journal, May 2011 p.3
pdf Getting the most out of your client satisfaction survey program
IOMA  Principal’s Report, November 2010  p.5.
pdf Denial
IOMA's Principal's Report,  August , 2010 p. 5
pdf The Birds and the Bears
PSMJ’s AE Rainmaker, February 10, 2010 p. 9
pdf It Will Never BE the Same as it Was
IOMA  Principal’s Report, January 2010  p.8.
pdf Selling Services In Today’s Recession — You Can Do it
PSMJ’s AE Rainmaker, September 2009 p. 4
pdf In These Competitive Times, Client Service is Critical
PSMJ’s AE Rainmaker, July 2009 p. 9
pdf Selling Services: What you Can Learn From My New Car Purchase Experience, PSMJ’s AE Rainmaker, June 2009 p. 4
pdf Behind the Design: Society for Design Administration
The Rough and Tumble Game of Musical Chairs Spring 2009 p.16
pdf Over and Over and Over: Frequency Builds Trust
PSMJ’s AE Rainmaker,
June 2008  p. 5
pdf Parallels Between Keeping Employees and Clients
PSMJ’s AE Rainmaker, March, 2008 p.1